ClubRunner Support

On-Line Documentation

Advanced Reporting Features – Get the most out of your database.
Contact Manager – Solicit Guests and maintain members.
Emailing In ClubRunner – Email directly from inside ClubRunner.
Employee Time Clock – Report on Employee hours.
Exporting Member Info Out of ClubRunner – Utilize member information.
Full Screen Point of Sale – See the big picture.
Holding Pen – Quick entry of new guests and members.
Install Instructions – Get ClubRunner up and running.
Inventory – How to setup anything you sell.
Load Report from File – See it on the screen.
Loyalty Points – The “Frequent Flyer” miles for your club.
Member Notes – Print member notes and information.
Passwords for Certain Front Desk Actions – Control user access at the FD.
Personal Training – Set up Series items and packages for sale.
Report Printed to an Adobe PDF File – Save a report for print, email, etc.
Saving a Report to Any Format – Save to Excel or another universal file.
Secondary Members Posting Recursive Items – Dues for another member.
Statements – For Individuals or groups of Members.
Turn Off Password Protected Sharing In Windows 10 – Control file access.

Personal Software Training

Online & Telephone

Training appointments are handled online with computer screen sharing and telephone audio interaction.


Arrangements can be made to come to your location and work with your staff in person.

Support Contracts

12 month contracts offer support during normal business hours as your situations develop. Monthly rates offer a large discount to hourly support rates.

Hourly Support

Hourly support is billed in a “time and materials” manner. We’ll charge the hourly rate according to how much time is incurred with helping you solve your support needs.